FAQ

Yes, the booking information and the relevant cost units can be used to create detailed reports about efficiency and utilisation rates. Additionally, every customer has the possibility to set up individual report templates.

Yes, it is possible to create invoices with raum]für[raum, including invoice recipients and individual service texts.

Yes, raum]für[raum offers standard modules for an integrative cost export to SAP CO and FI.

Yes, raum]für[raum also runs in security-relevant environments of banks and insurances.

Yes, that is possible. So-called room-independent resources can be delivered to any location .

Yes, it is possible to create and administrate individual cost units for all those objects.

Generally, the setup of new rooms does not cause any additional costs. It does, however, depend on your raum]für[raum edition, how many rooms you are allowed to add to the system. Up to 30 rooms can be administrated with the businessEDITION. The premiumEDITION has no restrictions regarding the setup of rooms.

No, the only limitation is the size of your database. Apart from that, each customer can set up and administrate as many service providers, fixtures and resources with raum]für[raum as is necessary. These are not cost-relevant parameters.

No, all you need is an internet browser (Internet Explorer, Firefox) to use the full range of the raum]für[raum functions.

Yes, this is easily possible.

That’s right, the entire login process is carried out between raum]für[raum and the portal. The user only has to log in on the portal, which guarantees quick and save access to raum]für[raum.

Yes, raum]für[raum is provided in German and English by default. Further languages can be implemented on request.

Yes, this is necessary to guarantee an international mode of operation. If an English colleague books a room in Munich, all forms and resources are displayed in English. The service providers in Munich, however, receive the respective orders in German.

Yes, it is possible to book all available resources such as fixtures and catering in one work step with a suitable room.

Yes, depending on the configuration of the system it is possible to select multiple provisioning times for resources.

It’s entirely up to the customer which and how many seating arrangements are available for the users. raum]für[raum is supposed to represent the reality of the individual company. Therefore, it is possible to set up all seating arrangements which are used in the company.

Yes, it is possible to do that for each seating arrangement.

Yes, it is possible to do that for each seating arrangement. The rebuilding times automatically block the room, so that the caretakers have enough time to get everything ready.

Yes, this way you can organise e.g. workshops or conferences in parallel or opposite rooms.isieren.

Yes, individual preparation times, which also block the room, can be assigned to every room.

This depends on the configuration of the roles and rights in your system. The meeting administrator can have extensive access to all meetings; a superior meeting manager can also be equipped with various authorisations.

Yes, every employee has to possibility to determine 2 representatives, which carry out bookings when the colleague is sick or on vacation.

Yes, detailed options enable the user to determine individual settings.

You can find a detailed user guide in PDF format in the option menu. Apart from that, you can always contact the raum]für[raum support portal.

Yes, raum]für[raum provides an interface to Exchange or Domino. This way you are able to invite persons from your address books to your meetings. The invitees are automatically informed by e-mail.

Yes, the answers of the invitees are displayed and administered in raum]für[raum.

No, if two or more meetings collide, raum]für[raum immediately informs the user and creates a deficient booking. The collision of the meetings has to be solved by the user.